The FOT Welcome Pack includes information regarding:
- FOT Contact details
- FOT Services
- Rights & Responsibilities
- Confidentiality, Compliments & Complaints
- FOT Client Satisfaction Survey
- Advocacy, Abuse & Neglect Information
- Emergency Contact List
Advocacy Information:
Advocates work with people with a disability or complex medical condition to assist them to work through complex issues, such as communicating with Government or other organisations, managing their financial affairs, or accessing housing or education.
If you feel you require the assistance of an Independent Advocate, you can visit Disability Advocacy Network Australia and the AskIzzy Disability Advocacy Finder, and Disability Advocacy NSW to find an advocate in your area, or read more about Advocates by downloading this brochure: Fact Sheet – Advocacy
Documents for NDIS Clients:
- Important information about NDIS Assistive Technology
- Important information about NDIS home modifications
- Important information about NDIS Reasonable & Necessary Guidelines
The NDIS Quality and Safeguards Commission has been set up to ensure NDIS Participants receive quality services. They are responsible for oversee business quality and compliance, and monitor complaints and incidents. You can learn more about the Commission, and make a report by following this link: https://www.ndiscommission.gov.au/participants
Documents for Paediatric clients:
Documents for Private clients:
For further information or assistance, please feel free to get in touch with us on 1300 855 513 or Assistant@FacilitateOT.com.au.